Munchie Land

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Our office will be closed on Anzac Day public holiday, Monday 25th April 2022 and normal trading hours will resume Tuesday 26th April 2022.

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Our office will be closed on Anzac Day public holiday, Monday 25th April 2022 and normal trading hours will resume Tuesday 26th April 2022.​

Returns – EXCHANGE OR CREDIT
We do not refund – so please choose carefully.

Our policy for exchanges/returns are valid up to 28 days. If 28 days have passed since your purchase, unfortunately we cannot offer you a credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, along with the proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact us munchiieland@gmail.com it may take some time before your refund is officially posted.

Exchanges (if applicable)
We only replace items if you have recieved the wrong items and have not opened them. If you need to exchange, send us an email at munchiieland@gmail.com

Shipping
To return your product, email us at munchiieland@gmail.com for return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Ensure your details are clearly written on your returned item. Please ensure you retain your article ID to track your return, as we do not accept responsibility for lost items.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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